Privacy Policy

Learn Indonesian Easy Way ('we', 'us', or 'our') operates the website learnindonesianeasyway.com (the 'Service'). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

We collect information you provide directly to us and information generated automatically when you use the Service.

• Account information: name, email address, and password when you register
• Profile information: country of origin, learning goals, and experience level
• Payment information: processed securely by Midtrans — we do not store card details
• Learning data: lesson progress, exercise results, XP points, and streak counts
• Usage data: pages visited, features used, and time spent on the platform
• Device information: IP address, browser type, and operating system

We use the information we collect to provide, maintain, and improve the Service.

• Create and manage your account
• Process subscription payments and send receipts
• Personalize your learning experience based on your goals and progress
• Send transactional emails: account verification, password reset, subscription reminders
• Analyze usage patterns to improve the platform
• Respond to your support requests and inquiries
• Comply with legal obligations

We share your information only with trusted third-party providers necessary to operate the Service. We do not sell your personal data to any third party.

• Google OAuth — for social login authentication (subject to Google's Privacy Policy)
• Midtrans — for secure payment processing (subject to Midtrans Privacy Policy)
• Cloudinary — for hosting profile images and audio files
• SMTP email provider — for sending transactional emails

We implement industry-standard security measures to protect your personal information, including encryption in transit (HTTPS) and at rest.

Your password is hashed using bcrypt and is never stored in plaintext. Access to the database is restricted to authorized personnel only.

While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

We retain your personal data for as long as your account is active or as needed to provide you with the Service.

If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your personal data ('right to be forgotten')
• Portability: request your data in a machine-readable format
• Objection: object to how we process your data in certain circumstances

To exercise any of these rights, contact us at the email listed in Section 11.

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service.

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on the Service.

The 'Last updated' date at the top of this page reflects when the policy was last revised. Continued use of the Service after changes constitutes your acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: hello@learnindonesianeasyway.com

Website: learnindonesianeasyway.com/contact

We aim to respond to all inquiries within 2 business days.